Supplier FAQs
Find answers to common questions about selling on Tradex UAE.
Minimum order quantities are set by you, but they must comply with platform standards for B2B transactions, in TradeX the MOQ is set at 10, you may select to set it higher if you prefer.
Failure to meet order timelines may affect your seller rating and could lead to penalties or account suspension, depending on the severity and frequency.
Yes. Your seller dashboard provides real-time insights on orders, revenue, and product performance.
Returns and disputes are managed in line with TradeX's return policy. Our team mediates between you and the buyer to ensure a fair resolution.
Yes. TradeX enables cross-border B2B sales, subject to compliance with export and import regulations of the destination country.
TradeX manages shipping through authorized logistics partners. You only need to prepare the items for pickup according to the agreed timelines.
Once approved, log into your seller dashboard to add product details, pricing, and images. You can update stock levels or modify listings anytime.
Yes. A commission is applied on each successful sale. The percentage may vary by product category and will be outlined in your supplier agreement.
You will need a valid trade license, company registration details, and product certifications (if applicable). Additional documents may be requested for specific product categories.
Click "Sign In" on the homepage and select Join us under sell with us. Fill in your company details and upload your trade license. Our team will review and approve your documents within one business day.